FAQ

General FAQs

FeelZing is the world's first neurostimulation patch that improves energy and focus. A decade of research and development led to the creation of this small, easy-to-use patch.

1. Clean skin behind the ear

2. Apply the patch

3. Feel 7-minute stimulation

4. Re-wrap patch for 2nd use

5. Focus and energize for next 4 hours

Place the FeelZing patch as close as possible to the mastoid — the area right behind your ear, in between your ear and your hairline. Try to avoid putting on hair and if possible clean the skin before application.

The stimulation from the FeelZing patch is a very noticeable and new sensation. Customers report feeling everything from a little tingly, to an “electric massage”. The first time you use the patch might come with a surprisingly strong sensation.

Stimulation lasts 7 minutes. Your FeelZing patch will automatically stop sending electric pulses after the 7 minute period. You can remove it after that.

The FeelZing patch is made up of an anode and cathode electrode, and delivers a proprietary pattern of electric stimulation using a built in battery and smart circuit. During stimulation, the patch is sending a specific waveform of electricity. This is optimized to deliver current through skin and muscle tissue and reach the nerves, giving the nervous system and the brain stimulation.

Feelzing uses a proprietary waveform to stimulate nerves of the sympathetic and parasympathetic nervous systems to create “smart energy:” a calm state of focus and alertness free from anxiety and jitters.

We took research grade technology and, through iterative lab testing, created a product that makes neurostimulation available to everyone. Unlike caffeine, electric neurostimulation gives energy without side effects like jitters and anxiety. You can learn more about the science behind FeelZing here.

Use FeelZing whenever you need an extra boost of energy. Our customers use FeelZing before workouts, during their afternoon slump, to wake up in the morning, while driving, and while studying.

There are no regulations on how often you should practice neurostimulation. FeelZing delivers a small amount of electricity so it's safe to use it twice within 6 hours. We recommend 2 uses per day just as a precaution, but there is no data that proves that more uses each day is not safe. It is completely up to you.

FeelZing is partnering with top athletic and esports teams as well as military and research groups to continue to learn more about the powers of neurostimulation, and the positive effects that can come from it.

The makers of FeelZing, Thync, have been in the consumer neurostimulation space for a decade. During that time, the science behind FeelZing has been tested in house on hundreds of subjects. There are more than 30,000 peer-reviewed studies that confirm the safety and effectiveness of electric stimulation to the peripheral nervous system, and doctors have been using implanted electrodes — with constant electrical activity — to treat Parkinson’s, epilepsy, pain, and other disorders for 20+ years with an excellent safety profile. Learn more about FeelZing’s safety.

- Weight: 6.8 grams
- Size: 52 mm in diameter
- Cosmetic cover: cotton based, non-allergic
- Electrode makeup: silver with a non-toxic binder for the silver particles

Yes, FeelZing is safe to use alongside chemical/pharmaceutical stimulants like caffeine. Many FeelZing customers use Feelzing to supplement their caffeine intake, or they use FeelZing in the afternoon, to mitigate the negatives effects of caffeine on sleep.

Because FeelZing uses electricity instead of chemicals to stimulate the nervous system, you will notice the effects more quickly than if you were to take caffeine. You will notice the effects during stimulation, or immediately after stimulation ends.

In our pre-launch testing, 90% of early users rated FeelZing as having a positive effect on their energy and focus. The team behind FeelZing, Thync, has put in more than a decade of R&D and tens of thousands of individual tests to validate this technology. The best way to see how FeelZing works is to experience it for yourself — that’s why we offer a satisfaction guarantee.

The Original strength patch features our original, high-frequency, high-amplitude waveform. It is recommended for people with sensitive skin as its intensity is less mild.

The Extra strength patch features an intensified waveform. You should expect stronger sensations from it. It is recommended for those who don't have sensitive skin and want to feel the maximum effect.

Miscellaneous

The recommended age for using FeelZing is 18 and up.

According to our lead scientist, Dr. Jonathan Charlesworth, the body of literature for non-invasive neurostimulation is sufficient to allow us to recommend the product to anyone over 18. As the scientific body of literature matures to cover minors, we will help disseminate this information to our customers.

TENS devices use electrical stimulation to reduce the pain signals going to the spinal cord and brain, which can help relieve pain and relax muscles. Since these devices focus on interrupting pain signals, they usually operate at 3-6 times the intensity of FeelZing. Our patches use neurostimulation programs developed over 5 years of R&D, across hundreds of iterations and thousands of individual tests to deliver just the right level of stimulation to enhance sympathetic nervous system activity, with 90% of our pre-launch test participants rating FeelZing as equal to or better than energy drinks and shots. The best way to feel how FeelZing differs from TENS is to experience it for yourself, which is why we offer a money-back guarantee.

While the FeelZing patch is intended for only 2 uses per patch, we would like to reduce the amount of waste we produce. After using your patch both times, if you would like to reduce waste, please place your patches back in the package they were originally sent in, and use the provided shipping label to return the patches to us. We will recycle what we can, and dispose of the rest properly.

The current iteration of FeelZing uses a power source that is 1/70th the size of a AA battery (comparable to the battery in a greeting card and safe for household disposal). As we grow, we are investing in R&D to leverage green battery technologies that will further minimize any environmental impact down the road. All the materials we use are environmentally friendly and safe for household disposal.

Although we are not aware of pre-existing medical conditions aggravated by the use of FeelZing, we recommend you consult your physician if you have any concerns. Our team of doctors and neuroscientists designed FeelZing to be safe — it delivers a small, controlled dose of electrical current to the cranial nerves and contains no chemical stimulants. If you have any of the following (not an exhaustive list), we recommend consulting with your doctor.

1. Pacemaker
2. Epilepsy
3. Active implant in the head
4. Some passive implants in the head

Also, please note that our product falls into the category of health and wellness products. FeelZing patches do not treat or cure any medical conditions.

Vagus nerve branches behind both ears are absolutely suitable for neurostimuation. For the best effect clean the skin before application and make sure you place the FeelZing patch as close as possible to the mastoid — the area right behind your ear, in between your ear and your hairline.

Shipping/Billing

We currently ship FeelZing to the following countries:

- Austria
- Australia
- Belgium
- Canada
- Costa Rica
- Czech Republic
- Denmark
- France
- Germany
- Hong Kong SAR
- Hungary
- Italy
- Japan
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Mexico
- Monaco
- Netherlands
- Norway
- Panama
- Philippines
- Poland
- Portugal
- Romania
- Russia
- Singapore
- Slovenia
- South Korea
- Spain
- Switzerland
- Turkey
- U.S. Outlying Islands
- United Kingdom
- United States

We are currently working on enlarging this list.

Double check that your mailing information is correct, and check with your delivery area that your order has not arrived. Then, send us a note at support@feelzing.com and we’ll do our best to resolve the issue.

Just contact us at hello@feelzing.com with your new address, and we’ll get it fixed

We will send you tracking information linked to your order once the package has shipped. If you have not received your tracking information within 3 business days of ordering, please contact us at support@feelzing.com

We ship all orders within 1-3 business days from the date of payment. If you have not received your shipping confirmation email within that time frame, reach out to us at support@feelzing.com

Returns and refunds

We offer a 45 Day Money-Back Guarantee for every order we ship to customers. If you try the patches and don’t love them, just put the remaining unused patches back in the package and request a refund at contact@feelzing.com within 45 days of receiving your patches.

Please note, to be eligible for refund at least 50% of the packs must be unused. Refunds are issued for unused Packs.

We also suggest shipping the used patches to us as well as this way we will be able to recycle them. 

Once we get the product back, we will make a decision to refund if everything matches our requirements. You can expect to receive your refund within 4 (four) weeks of shipping your package back to us. In many cases, you will receive a refund sooner, but we estimate 4 (four) weeks based on these factors:

- The time required for return shipping;

- Product inspection at our return facility;

- Processing from your financial institution.

Neurostimulation for everyone

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